We are unable to offer exchanges on items, so please choose carefully. Questions and concerns should be brought to cagrillin@gmail.com
Refunds are evaluated on a case by case basis, but we try to look after our customers as best we can. There may be a restocking fee in some cases.
International items cannot be returned or exchanged.
If a package is unclaimed or returned, it may be subject to a handling fee.
Customer is solely responsible for entering correct shipping address. Failure to enter correct information will result in additional handling charges.
If you are ordering to a hotel or temporary address, we are not responsible if your package shows up after the time of checkout, or is misplaced by the front desk.
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